facevorti.blogg.se - Report ibackup to attorney general

Typically, when we file legal action, we may ask that consumers harmed by the practice be compensated, and we may ask that the court order the defendant to pay a civil penalty. If this fails to resolve our concerns, we may file a lawsuit. When such a pattern occurs, we may take more formal action which can include meeting with the firm and their attorney to attempt to resolve the issues. This information helps us to identify patterns of illegal activity which require enforcement action by the Attorney General’s Office. Whether or not your individual complaint is resolved to your satisfaction, the basic information on your problem will be retained along with all other complaint information we receive.

If you are successful in such a suit you may also recover the costs of bringing suit, including your attorney’s fees. The state Consumer Protection Act provides a remedy for individuals who have been harmed by unfair or deceptive business practices. If the amount claimed by you is over the limit handled by Small Claims Court, a private lawsuit may be necessary. The main option in such disputes is to bring a legal action, such as in Small Claims Court. In such a case, we will inform you of your options. If the business disagrees with your information or they believe you are not legally entitled to an adjustment, this office cannot compel a firm to resolve a complaint. If this is the case with your complaint we will refer you to that agency.

Some consumer problems can be handled most efficiently by another agency.

In some cases there may not be a basis for action by this office however, in that event, we may be able to suggest other options available.

In many cases the business will respond with a satisfactory solution, that we will forward on to you, and the case will be closed.

If we don’t get a response within a reasonable time, we will attempt to contact the firm again.

Most firms will respond, but it may take three weeks or more from the time you first register your complaint.

Should you have any new information, you should send it to the attention of that person.

We will let you know the name of the staff member handling your complaint and what has been done.In most cases that person will send a copy of your complaint letter, and supporting documents, to the business and ask for a response.The complaint will be assigned to a staff member.In order to help serve you in a more timely manner, we have provided answers to the most asked questions in each of these categories in Help by Topic. In some cases, these inquiries can more efficiently be handled by the agency that specializes in the area of the complaint. We have found that many of the constituent inquiries fall into the same categories. We are further prohibited from giving advice, rendering opinions or interpretations, or conducting research on behalf of individuals or businesses.Įach month our office receives more than 2,000 emails asking for help or information. The Attorney General's Office is authorized to bring legal action only in the name of the State of Washington, and is prohibited from serving as an attorney for individual consumers. We inform consumers of alternatives if our complaint resolution service is not successful. If a business refuses to respond or to make an adjustment, we cannot compel them to do so. We offer an informal complaint resolution service to Washington state residents, and to consumers with complaints about businesses located in Washington state. Through this process, we contact businesses to determine their response to consumer complaints.